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1. What support services do you provide for customers?
We have a dedicated customer support team that will assist you from the very beginning of your purchase, and right through your lifetime journey with our products. Our customer support team can be contacted by phone on 03 9034 5280, live chat, or by email at email@example.com. Our support extends even outside your warranty period, with our experienced technical team that can provide a repair service throughout any point in your experience with our products.
2. What payment methods do you offer?
Glamour Makeup Mirrors is happy to accept Visa, MasterCard and AMEX. We also accept PayPal as major forms of payment, and bank transfer. We also accept payment via ZipPay (buy now pay later) and Afterpay.
3. Do you offer warranty on your products?
We offer a 2-year warranty on our entire Glamour Makeup Mirrors _ Lumiere collection (for all purchases made as of 4th April 2018), excluding the Lucia. We also provide a 1 _ year warranty on LED Ring Lights, LED magnifying mirrors, vanity tables, and acrylic organisers. All warranty is enacted from the date which your order is dispatched. Replacement of light bulbs is always covered by our warranty.
4. What type of bulbs do you offer? Can bulbs be replaced or purchased from anywhere else?
All our mirrors utilise LED light bulbs and are included within your mirror box. Light bulbs are covered under warranty and we will happily replace them for you if the need arises. If your mirror is outside of warranty, we still advise that you purchase your replacement globes from us to ensure you receive a consistent temperature in all of the globes. Some light bulbs that are purchased outside of Glamour Makeup Mirrors may not be compatible with our mirrors and thus may cause flickering lights and other electrical complications.
5. Are your products certified to Australian electrical standards?
All of our mirrors are in accordance with Australian and New Zealand electrical safety standard. They uphold with the following safety standards in Australia and New Zealand: AS / NZS 60598.2.1 AS / NZS 60598.1 AS/NZS CISPR 15: 2011 EMC
Here's what our glam fam say
Glamour Makeup Mirrors have transformed the image of our business. They deliver an exceptional result for our styling clients and we get so many see more... comments from customers who see them on our social media feed. The team at Glamour Makeup Mirrors are industry professionals, completely lovely and take great care to provide exceptional quality product and service. less
we cannot recommend @glamourmakeupmirrors highly enough! If we are being completely honest, we love to use natural lighting but that’s until we discovered Glamour see more... Makeup Mirrors. We absolutely love the lumiere ring light, especially on a gloomy day or when we have to freelance in dark hotel rooms, it saves us! We also love using a mix of natural light and adding the ring light for that extra pop to our photos!!! Dani & Silv x less
I’ve had the Glamour Makeup Mirror Alessandra set up in my beauty room for over a year now and its been a fantastic addition to my beauty work life. see more... At home, in my beauty studio, I use it for my own grooming, but i love it as a backdrop for creating beauty content and i have often taken it on set for shoots to give that backstage mirror feel for my tutorials. The power/charger outlets are such a bonus too ! i love it! less
Glamour Makeup Mirrors Lumiere Hollywood mirrors are of such top quality! The dimmable function for the light is very handy, giving a see more... great range of brightness to choose from! The best thing i love about these mirrors is the perfect daylight colour of the light bulbs, as its not too cool or warm, which allows me to see how my makeup will actually look when i step outside the studio in real day light! I would highly recommend these mirrors to anyone, and the customer service is just as amazing! Krystal K x less